The Agreement Behind
Every Great Trip
These terms govern the travel planning and booking services provided by Hit Your Mark Travel. They're written to be read — please do read them before you book, because they explain how the travel industry actually works and where responsibilities sit.
1. Our Role
Hit Your Mark Travel acts as your travel advisor and as an agent for the independent travel suppliers — hotels, cruise lines, tour operators, airlines, transfer companies, and insurers — that provide your travel services. We do not own, operate, or control those suppliers. When you book through us, you enter into a contract with each supplier, governed by that supplier's own terms and conditions.
2. Quotes, Pricing & Availability
- Quotes are estimates based on availability and pricing at the time they're given. Prices are not guaranteed until a deposit or full payment is received and confirmed by the supplier.
- Prices may change due to currency fluctuations, supplier surcharges, taxes, fuel surcharges, or availability. We'll always tell you before confirming if a price has changed.
- We work hard to ensure the information on this website and in our proposals is accurate, but errors can occur; we reserve the right to correct pricing or descriptive errors, including after a quote is issued but before booking is confirmed.
3. Payments
Deposit and payment schedules are set by each supplier and will be clearly communicated before you commit. Payments are processed by the supplier or its authorized payment processor. Failure to pay by a due date may result in cancellation of the booking and applicable penalties.
4. Cancellations, Changes & Refunds
Cancellation and change policies are set by each supplier and vary widely — from fully refundable to completely non-refundable. We will always outline the key deadlines and penalties for your specific itinerary before you book. Our role in any cancellation or change is to advocate for you with the supplier, but refunds are ultimately governed by the supplier's terms.
5. Our Compensation
Hit Your Mark Travel does not charge a planning or consultation fee. We are compensated by commission from the suppliers we book, which is built into the supplier's rate whether you book through us or directly, so our research, itinerary design, and booking management come at no additional cost to you. Commission never determines what we recommend.
6. Travel Documents & Entry Requirements
You are responsible for holding valid travel documents: passports (typically valid at least six months beyond your return date), visas, vaccination certificates, and any other entry requirements for your destinations. We'll flag known requirements as a courtesy, but final responsibility rests with the traveler. We strongly recommend verifying requirements with the relevant consulates or official government sources.
7. Travel Insurance
We strongly recommend comprehensive travel insurance covering cancellation, interruption, medical expenses, evacuation, and baggage. If you decline coverage, you acknowledge that you may be personally responsible for losses that insurance would have covered. We can introduce you to insurance options; the policy contract is between you and the insurer.
8. Health, Safety & Local Conditions
Travel involves inherent risks — from weather and natural events to political conditions, strikes, and health advisories. We monitor conditions for our travelers and share what we know, but we cannot guarantee conditions in any destination. Government advisories (such as those from the U.S. Department of State) are available to all travelers and worth reviewing for any international trip.
9. Limitation of Liability
As an agent for independent suppliers, Hit Your Mark Travel is not liable for the acts, errors, omissions, representations, warranties, breaches, or negligence of any supplier, nor for personal injury, property damage, delay, or other loss arising from supplier services or events beyond our reasonable control, including force majeure events such as natural disasters, pandemics, war, terrorism, or government action. To the fullest extent permitted by law, our liability, if any, is limited to the compensation we received in connection with the trip in question.
10. Seller of Travel Registrations
Hit Your Mark Travel is a registered Seller of Travel: California 2165910-50 · Washington 605920581 · Florida ST46122. Registration as a seller of travel does not constitute approval by the State of California. California law requires certain sellers of travel to have a trust account or bond; this business participates in the Travel Consumer Restitution Corporation (TCRC).
11. Website Content
Destination descriptions, journal articles, and itineraries on this website are provided for inspiration and general information. They reflect conditions and prices at the time of writing and may change. Nothing on this site constitutes a binding offer until confirmed in a written proposal.
12. Governing Law
These terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute arising from our services will be resolved in the courts of California, unless otherwise required by law.
13. Contact
Questions about these terms? Email mark@hymtravel.com or call (541) 241-6481.